how do i fix mobile network not available
bigdog64
Newbie

how do I fix mobile network not available on my phone even though my spouses phone has no problem

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Re: how do i fix mobile network not available
vzw_customer_support
Customer Service Rep

@bigdog64


It's important that your Samsung Galaxy S 4 device has a reliable connection to the network.  I would love to assist.


When did this problem begin?  Please ensure Airplane mode is "Off" http://vz.to/1PAEfzi.  Also try powering off the device, removing and reinserting the SIM Card: http://vz.to/1MUv9KO.  Keep me posted with your results.


AnthonyTa_VZW
Follow us on Twitter @VZWSupport


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