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how do I transfer pictures from my gallery to my computer
chgomrbill
Member

how do I transfer pictures from my gallery to my computer

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Re: how do I transfer pictures from my gallery to my computer
Ann154
Expert

For Windows computer, Phone + USB cable + open USB port on computer. Plug together and wait for the drivers to load. Open Windows Explorer and copy and paste as needed.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: how do I transfer pictures from my gallery to my computer
Ann154
Expert

For Windows computer, Phone + USB cable + open USB port on computer. Plug together and wait for the drivers to load. Open Windows Explorer and copy and paste as needed.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

Re: how do I transfer pictures from my gallery to my computer
diehlin1
Member

my computer won't read my phone - it used to show up as drive F:/ or G:/ - but it does nothing now.  Have I reset something on my computer or phone - or how do I find the driver for it?

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Re: how do I transfer pictures from my gallery to my computer
vzw_customer_support
Customer Support

diehlin1,

That definitely should show up! Let's get that working. Has anything changed with the computer? What type of phone do you have? Can we try a different USB port on the computer or if possible a different cable?

AndrewT_VZW

Follow us on Twitter @VZWSupport

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