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galaxy s5 drops data and cell connection.

Member

  I think  it is happening when I am in a weak area or dead area, though I am not sure. Only fix is to restart phone. Installed a new sim card and that did not help. Any ideas?

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Re: galaxy s5 drops data and cell connection.

Customer Support

Thank you so much for reaching out to us ROBRAG50. We definitely want to make sure you are able to connect to the internet when you need it the most. Hearing that you are having some trouble with your S5 is concerning but we will get this working for you. When did this issue begin? Can you provide a zip code for the area that you are in that has the problem with the service?

CandiceH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: galaxy s5 drops data and cell connection.

Customer Support

ROBRAG50,

We want to make sure you have a strong signal at all times. Let's get some further details. How long has this been happening? Did anything change on your device recently?

JenelleR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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