email notification sounds and visual icon on status line not working
Jallis
Contributor - Level 1

Anyone have an issue with email notification sounds and visual icon on status line not working?

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Correct answers
Re: email notification sounds and visual icon on status line not working
vzw_customer_support
Customer Service Rep

Getting that notification is very helpful Jallis. We want to ensure this comes through for you. Let's take a closer look together. What application are you using for the email account? Are the new messages showing up in the app, just not showing the notification? Are you receiving sounds and notifications for your other apps?


NicoleB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: email notification sounds and visual icon on status line not working
vzw_customer_support
Customer Service Rep

Getting that notification is very helpful Jallis. We want to ensure this comes through for you. Let's take a closer look together. What application are you using for the email account? Are the new messages showing up in the app, just not showing the notification? Are you receiving sounds and notifications for your other apps?


NicoleB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: email notification sounds and visual icon on status line not working
Jallis
Contributor - Level 1

It's a known problem with Samsung. We'll see if they fix it.

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