email not working

[KelleO]

My email stopped working two days ago. I have removed the account and then tried to add it back, no luck. I keep getting an alert that says unable to connect to email server. The sync setting is on, wifi setting is on, and my network is working. Can anyone help?

[tikibar1 · Accepted solution]

If your e-mail client has an app available in Google Play (i.e., Yahoo), you might give that a try.

[vzw_customer_support]

@KelleO,

Let's get those emails working right!

Have you recently changed your email password? If so, you want to make sure you're entering the new password on your phone. Are you able to access the email from your computer? What type of email account is this?

tikibar1 provided a great tip! Did you trying downloading the email app via the Google Play store on your phone?

JohnB_VZW

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