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downloading an app - Help please

glauri9538
Member

Trying to download an app (Celebrity Cruises) and I continually receive the message "Download Pending". Have tried rebooting, and still have the same issue. Help please

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Re: downloading an app - Help please

Klue
Sr. Member

I downloaded that app on my S7 with no problems, so the app is working. Make sure you have a good strong signal on your wifi.

Re: downloading an app - Help please

glauri9538
Member

Thanks! I will try again!

 

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Re: downloading an app - Help please

Customer Service Rep

Being able to download the application you want is important, and we want to make sure we help you properly. Are you connected to Wi-Fi or the mobile network when downloading the application? Are other applications working properly with data?  

PamD_VZW

Re: downloading an app - Help please

bearone21
Leader

did you confirm the phone + os are compatible with the app.

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