device protection

Member

My screen cracked after just dropping it once. I have a case and screen  protector on it too. If I have device protection will they give me a brand new phone or some reconditioned one. Galaxy A20 

 

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Re: device protection

Community Manager
Community Manager

We're sorry to hear that your screen has cracked! If you do have insurance you can check to see if screen repair is available to you. Please see this link to review your insurance options: https://www.phoneclaim.com/verizon/ .

EllisandraC_VZW

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