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can't send a message
thomasr1950
Contributor - Level 2
‎01-06-2013 05:48 PM

On my wife's S3 it has a circle going around & around like it's frozen. I did a restart & soft reset, it still shows the circle in the lower left. I've never seen that before.

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Re: can't send a message
Ann154
Community Leader
Community Leader
‎01-06-2013 06:03 PM

That symbol means that the background sync is working. It might be possible that something is taking a long time to sync or it could be stuck.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: can't send a message
thomasr1950
Contributor - Level 2
‎01-06-2013 06:26 PM

Thanks Ann, how do i fix this? I cleared the data, restart & soft reset. Maybe go into Sync & look to see if it's set correct?

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Re: can't send a message
Ann154
Community Leader
Community Leader
‎01-06-2013 06:55 PM

Yes, I would agree with you to check out your sync settings.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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