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caller id not working on S8+

Member

I've rec'd several calls on my new S8+ but unless the caller is in my contacts list, the name is not displayed on the screen when the call comes in - I have caller ID included with my plan so I'm not sure whats up

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Re: caller id not working on S8+

Customer Support

Aleech1029, making sure our phone is working is out top priority. Is the number appearing with the incoming call? You can view details on how caller id works here:  http://spr.ly/65848ehni

Verizon_Customer_Support

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