blue tooth ask for a pin number when trying to pair
krisgc21
Newbie

blue tooth ask for a pin number when trying to pair

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1 Solution

Correct answers
Re: blue tooth ask for a pin number when trying to pair
chris1060
Specialist - Level 1

Normally this information is found on the device you are trying to pair, or in the manual that came with the device. If you can't find it, try 0000.

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Re: blue tooth ask for a pin number when trying to pair
chris1060
Specialist - Level 1

Normally this information is found on the device you are trying to pair, or in the manual that came with the device. If you can't find it, try 0000.

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Re: blue tooth ask for a pin number when trying to pair
krisgc21
Newbie

how to enter the code??

On Tue, Jan 12, 2016 at 12:58 PM, chris1060 <forums@verizonwireless.com>

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Re: blue tooth ask for a pin number when trying to pair
SuzyQ
Community Leader
Community Leader

What tow devices are you trying to pair?  The one that asks for a code (your phone?  Your computer?) should have a means to input the code in the space given...  for instance, I'm trying to pair my car bluetooth with my phone... phone asks for a code, and I can enter it in the dialog box on the phone.  Whatever device is asking for the code has to have away to input it.

Re: blue tooth ask for a pin number when trying to pair
krisgc21
Newbie

no box to enter on phone and radio ? nothing i can find but thank you

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Re: blue tooth ask for a pin number when trying to pair
SuzyQ
Community Leader
Community Leader

That's odd - the phone asks for the pairing code, but doesn't give you a way to enter it?  My phone typoically comes up with the screen asking for the code, with a cursor blinking in a box... I tap the box and my onscreen keyboard pops up so I can enter the code.

Can you send a screenshot of what your phone shows when it asks for the code?

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Re: blue tooth ask for a pin number when trying to pair
krisgc21
Newbie

I'm heading over to make them crazy at verizon..appreciate Smiley Happy

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Re: blue tooth ask for a pin number when trying to pair
vzw_customer_support
Customer Service Rep

I can’t imagine a day without my phone connected to my Bluetooth devices krisgc21. I want to ensure you get everything connected right away. Here’s a wonderful link to help with the basic setup for Bluetooth incase you need it http://vz.to/1TY8y4P . I’d like more information to help get this connected. What make/model device you are pairing too?  Have you ever been able to pair with it in the past?


StevenM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: blue tooth ask for a pin number when trying to pair
krisgc21
Newbie

thank you .....problem resolved​

On Thu, Jan 14, 2016 at 2:00 PM, Verizon Wireless Customer Support <

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