Yes, it is a matter of when not if. It is just many of the human race waiting for what may seem like an eternity is not one of their best attributes. Many of those that complain about the waiting will be back after the update about now my battery life is horrible after KK 4.4.2 update or some such issue.
Well I'm in IT and I like new (and old) systems so I can pack all the knowledge I can into my little brain
I don't bash Verizon - I have been on other carriers and I do like that I almost always have signal with VZW.
One problem people have with a big OS Update is they don't backup and do an FDR (There is know way a OS maker can test all Programs/Apps).
When I was a IT Tech for Cable Internet Company they didn't like that I wouldn't install there software on customer computers, but they would rather have the customer very happy than there software on systems (As long as the customer was happy they where happy).
Also all the computers I have I've told the manufactures that I will dump there systems and put just the OS without there stuff and they don't have a problem with it at all (They just want me to by there next brand system).
Again I love Verizon speed and coverage - I just think that the best Wireless should have there best on the newest OS as fast as it can be put out.
No need to be sad bborst3! We always support our phones and ensure they are up to date. I apologize for the delay in release, however, we want to be confident the update will only enhance your phone's function and all kinks are worked out. We appreciate your patience.
Follow us on Twitter at @VZWSupport
We do want to make sure once the update is released that it is working at the highest level possible johnembe. We thank you for your patience and be sure to check this site for all our software updates http://vz.to/1bCKL5B
Follow us on Twitter @VZWSupport
VZW seems chronically late, or last to market basically, with OS releases on a consistent basis. I think it has less to do with quality control of the OS and more to do with quality control of installed bloatware and other unwanted tweaks. Love the service. Love the speed when its good. But otherwise, pricing structure changes and always late software patches are enough to seek out other options. VZW has lost the customer service fire that got them to #1. Inevitable with any successful service providers out there.
>Comment removed to comply with VZW ToS. Discussion of moderation is not allowed. If you have a concern about moderation, please contact the moderation team or the Sites Administrator<I will say I am happy that Verizon is prolonging the release of KitKat to make sure that if functions properly before pushing it out to their customers. I have been a customer for 15 years I can't tell you how many updates have been push to my phones and how many of them have been rendered useless after the updates.
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I've been with Verizon for about 12 years and I have never had a problem with any update pushed to my half dozen phones I've had in those years. Even the dreaded 4.3 came out clean.
I work in the industry with all the big four carriers. Verizon is ALMOST ALWAYS last to get a ROM update. It is making me seriously consider moving to another carrier for my personal account.