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Wifi issues
ASW623
Enthusiast - Level 2
‎03-13-2016 04:04 PM

The wifi is not staying connected on my new galaxy s7, causing me to use up a lot of my data. Verizon said it is an issue with an app because not all of them are updated to the new marshmallow. Anyone else having this issue?

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Re: Wifi issues
amtm
Enthusiast - Level 1
‎03-14-2016 06:46 AM

yes, having the same problem with many apps.  Others will load just fine in WIFI.  I do believe that it is because many of the apps are not yet updated as Verizon stated.

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Re: Wifi issues
ASW623
Enthusiast - Level 2
‎03-14-2016 06:49 AM

Hopefully this gets resolved soon my data is being eaten up by the fact I can't stay connected to wifi at all, it seems every time I try to use WiFi everything slows down or locks up.

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Re: Wifi issues
rg1963
Enthusiast - Level 1
‎03-14-2016 09:05 AM

I am having a similar WiFi issue. I can connect to my home WiFi but i cant download anything from google apps store or stream Pandora. It works on other WiFi networks. i am not sure whats going on. My S4 connects fine.I have tried rebooting router and the phone. still no luck.My work WiFi works with no issues.

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Re: Wifi issues
ASW623
Enthusiast - Level 2
‎03-14-2016 10:30 AM

My issue is with all wifi connections, my old S5 worked just fine.

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Re: Wifi issues
NHHDRIDER
Newbie
‎03-14-2016 04:50 PM

I found if you turn off Bluetooth Wi-Fi works

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Re: Wifi issues
ASW623
Enthusiast - Level 2
‎03-14-2016 06:34 PM

I like to use the Bluetooth for my car. Ugh

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Re: Wifi issues
steviewencha
Enthusiast - Level 3
‎03-14-2016 10:20 PM

Same issue here. Verizon hasn't been very helpful which is quite disheartening. They told me to do a factory reset (I did 3). They said it was my modem. My modem is fine. They said its an app. It did the same thing in safe mode. I don't think they have a clue what is causing this. HTC One M8

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Re: Wifi issues
DanceMom813
Enthusiast - Level 2
‎03-15-2016 07:18 AM

I'm having wifi issues with everything...browser and all apps.  I can't connect anywhere - home, work, my mom's house, hotel we were at over the weekend...  I'm also using up all my data and not happy about it.  I tried troubleshooting it with a couple of things I read online last night and neither helped at all.  Frustrating.  My s5 still works on the internet no problem as does my husband's note - it's just this phone.  Hope they are able to resolve this soon!

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Re: Wifi issues
Beege5582
Enthusiast - Level 1
‎03-16-2016 08:35 AM

Same thing here with my s7. All other devices including my old s5 working just fine on my WiFi. My s7 will not connect. Tried reseting modem, etc multiple times.

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