Wi-fi issue after 4.3 update

[jslynch78]

After updating my phone to 4.3, I keep receiving a message saying that my wi-fi connection is unstable. I never received this message when the phone was running 4.2 Is anyone else having this issue and know how to fix it?

[Ann154]

I saw it when I just tried connecting to a Starbucks wifi hotspot, but I hadn't "signed" into the hotspot yet. I will have to check my home wifi later to see if I get the same notification.

[jp2000]

I see the same problem, and I'm 10 feet from access point, had no connection issues with 4.2. Wanted to switch to 3g connection inside the building, fixed that by turning off auto network switch.

[vzw_customer_support]

Hi jp2000,

Let's get you connected. Using wifi is a great way to save on your data. Have you tried to delete and readd the network from your phone? Also, have you tried to power your router off and on? Keep us posted.

Thanks, BobbyS_VZW

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[Neilwm56]

I was also having wifi issues since updating to 4.3. I get the message when turning on my network "Checking the quality of your internet connection." It then fails to connect and the notice is "Network disabled because internet connection is slow."

I found what the problem was, I went to Advanced settings within Wi-Fi and unchecked Auto Network switch. This took care of my issue.

[JB01]

Having same problem with Galaxy S4.  Tried powering on/off with no effect.  I am not interested in wiping the unit since it worked just fine prior to the update.  Unchecking Auto Network did nothing to improve the situation.

[abean]

Same problem here on two different S4's.

[wpin]

I'm having the same issue. And it seems to be completely random.

[abean]

Have to see how my home network reacts; however so far at work, appears I'm maintaining my connection after disabling "Always allow scanning" and "Auto Network Switch" in WiFi -> Advanced.

[vzw_customer_support]

Hi JB01 - Let's make sure you are able to control the way you want to use data! Is this happening on multiple WiFi networks or only at home? We can determine if a reset will be effective by running Safe Mode to see if you are still getting the same messages while connected. Here is a link with instructions: http://support.verizonwireless.com/support/devices/knowledge_base.html/77504/
I look forward to positive results!

Thank you,

YaleK_VZW
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