Re: Wi-fi issue after 4.3 update
ntrum
Newbie

I'm not the biggest tech head, but my biggest question then is not

necessarily the wifi signal being lost or disrupted. But my phone's wifi

continously turns on, despite every effort to keep it off. Ie: My phone

continued to search for wifi while fishing on a boat, far from anything,

forcing me to turn off wifi every few minutes in hopes to conserve battery.

At no point would I have the need for wifi out there, nor should any wifi

be available but my phones goes on and searches, then goes on again, and

again, and again.... Killing my battery and forcing my "fish stories" to

remain just that, as I couldn't capture photos with a dead phone. (joking

but not really)

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Re: Wi-fi issue after 4.3 update
B33
Legend

Once you go into your Wi-Fi setting and shut it off,  hit your Home button then i'd power off the phone let it set a few minutes and then restart it,  see if it that kick's the setting into were you set in.  Let me know if that worked b33

Member Since: November 13, 2010

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Re: Wi-fi issue after 4.3 update
Ann154
Community Leader
Community Leader

These are my settings for wifi. How do they compare to yours? On the screenshot where I show my wifi off, the check boxes remain the same when the wifi radio is turned on.

Screenshot_2013-11-13-06-23-37.pngScreenshot_2013-11-13-06-24-03.png

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Wi-fi issue after 4.3 update
B33
Legend

That's how mine is set up as well, good screen shots, what's the battery icon to the left pertain to.b

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Re: Wi-fi issue after 4.3 update
Chubby22
Enthusiast - Level 2

Thanks for posting this resolution. This did the trick!!! The first time it didn't work however, but when I went back into the settings, the check mark had returned...

Thanks...

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Re: Wi-fi issue after 4.3 update
njuneer
Enthusiast - Level 2

Yup, same settings here. Still no joy. Still no follow up from Samsung or Verizon.

Still infuriated. Thankfully I live in a big city where there is great coverage and speeds from many networks. T-Mobile and Gazelle is about to solve my problem.

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Re: Wi-fi issue after 4.3 update
ntrum
Newbie

Same settings as well, and the turnoff trick did not work

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Re: Wi-fi issue after 4.3 update
Chubby22
Enthusiast - Level 2

As a last resort, which I hate doing and don't think we should have to, but did you do a FDR? Reason being, in my case I was getting reboots, the knox security warning, excessive battery drain, and other issues after the 4.3 update.

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Re: Wi-fi issue after 4.3 update
ntrum
Newbie

I have not myself. On this Forum and others, I have read people attempt

this with no luck. Until I see that this actually has worked with people, I

don't want to do it. Like many others, I spend hours & days on perfecting

my system to my lickings and really would not like to, but like you said.

as a last resort. I just may.

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Re: Wi-fi issue after 4.3 update
vzw_customer_support
Customer Service Rep

Thanks for trying njuneer. Have you tested the device on another wifi connection? Did you retain all of your apps during the OS update? Have you tried testing the wifi connection with multiple sources while in safe mode? http://tiny.cc/cr5h6w

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

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