Wi-Fi not working after recent update
CNGPROD18
Newbie

My Wi-Fi does not work after my recent update on my Samsung Galaxy 7 Edge

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Re: Wi-Fi not working after recent update
DJH06
Contributor - Level 1

Please refer to the other, more lengthy post regarding this issue. The majority of folks had to do a factory reset to get it working again. I have posted a link to a possible fix that some have tried. It didn't work for everyone. I chose not to update because of the known bugs in the update. Good luck.

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Re: Wi-Fi not working after recent update
DJH06
Contributor - Level 1
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Re: Wi-Fi not working after recent update
vzw_customer_support
Customer Service Rep

CNGPROD18,

Software updates shouldn't cause this type of response on your phone. Let's work together to find the best resolution. What exactly are you experiencing when attempting to connect to WiFi? Is the issue happening with more than one WiFi source?

ShawnteJ_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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