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Why won't my device stay connected to bluetooth in my car?

BethfromNJ
Member

Since the Kitkat update, my G5 won't stay paired with my 2013 Subaru Forester. It worked perfectly before the Kitkat upgrade!  I can pair the device and it works perfectly until I turn off the car. When I restart the car - no connection. Any ideas?

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Re: Bluetooth won't stay connected

BethfromNJ
Member

I contacted Subaru and they suggested that I clear out all the information that was stored in the car radio and start from scratch.  That worked!  I am driving hands free!  Thank you for your suggestion.

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Re: Bluetooth won't stay connected

BethfromNJ
Member

Of course I meant Lollipop upgrade....

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Re: Bluetooth won't stay connected

BethfromNJ
Member

ANYONE?

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Re: Bluetooth won't stay connected

Community Manager
Community Manager
BethfromNJ,

Let's get your bluetooth back on track.  Are you able to connect another bluetooth successfully to your car? Have you attempted to put your phone in safe mode http://vz.to/1Fa63p0?

EmmaM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: Bluetooth won't stay connected

BethfromNJ
Member

I contacted Subaru and they suggested that I clear out all the information that was stored in the car radio and start from scratch.  That worked!  I am driving hands free!  Thank you for your suggestion.

View solution in original post

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