They did not look at the phone at all. The note stated that they are not repairing out of warranty items at this time. What I don't understand then is why did they have me mail it out to them in the first place. I think it was just to pacify me.
No it was at Staples. But even so, why should I have to pay $149 for something that is not that old, has not damage and stopped for no apparent reason. I just think it is quite unfair to be penalized for something that could be/probably is a manufacturers issues.
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