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Why won't I receive text messages from my sister's phone?

epaz831
Member

I recently upgraded to the new Samsung Galaxy s5 and I won't receive text messages from my sister who has a iPhone 5S.

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Re: Why won't I receive text messages from my sister's phone?

Community Manager
Community Manager

epaz831,

We want you to be able to receive all your text messages! Did you previously have an iPhone? If so, unregister your iPhone from iMessages here... http://bit.ly/1hwkr1J Let us know if this helps.

LindseyT_VZW

Follow us on Twitter @VZWSupport

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Re: Why won't I receive text messages from my sister's phone?

Tidbits
Sr. Leader

Did you have an iPhone before that? If yes then you need to log into you apple account and take your phone number out of iMessages

Re: Why won't I receive text messages from my sister's phone?

Community Manager
Community Manager

epaz831,

We want you to be able to receive all your text messages! Did you previously have an iPhone? If so, unregister your iPhone from iMessages here... http://bit.ly/1hwkr1J Let us know if this helps.

LindseyT_VZW

Follow us on Twitter @VZWSupport

0 Likes