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Why is Galaxy S4 mini not showing correct OS after 4.3 update-still showing 4.2.2 OS?

i updated my galaxy s4 mini with the latest update when it came out and it was supposed to include Android 4.3. My phone still shows 4.2.2 but i have all the other enhancements from the update. i did a hard reset and it did not solve the issue. how do i get my phone to show the OS 4.3 instead of 4.2.2? anyone have any information about this?

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Re: Galaxy S4 mini not showing correct OS after 4.3 update-still showing 4.2.2 OS

the support documentations shows it is supposed to be 4.3 just like the regular galaxy, and live chat said it was supposed to be 4.3 as well

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Re: Galaxy S4 mini not showing correct OS after 4.3 update-still showing 4.2.2 OS

Expert

I think the recent update was supposed to be still 4.2.2 OS version.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Galaxy S4 mini not showing correct OS after 4.3 update-still showing 4.2.2 OS

the support documentations shows it is supposed to be 4.3 just like the regular galaxy, and live chat said it was supposed to be 4.3 as well

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Re: Galaxy S4 mini not showing correct OS after 4.3 update-still showing 4.2.2 OS

Member

I purchased a Samsung S4 Mini in early December and installed the update as soon as it became available, which was supposed to include android version 4.3. My phone received the update with all the proper components, according to the literature, except for Android 4.3. My phone still reads 4.2.2. I did research on my own because even the level 2 tech support people at Verizon are unable to answer questions like this, which should be a simple matter. It turns out that the upgrade to 4.3 was not included in this update but will be included in a future update. I hope this helps.

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