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Why does my phone keep rebooting?

Member

Help...

Reboot wont stop.  Staryed at 10pm last night. Can not even turn pbome off, Reboot wont stop.  Staryed at 10pm last night. Can not even turn pbome off

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Re: Why does my phone keep rebooting?

Member

Leslj15 it is probably because of the recent big android update to your phone.  Good luck getting an intelligent answer out of verizon support.

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Re: Why does my phone keep rebooting?

Sr. Member

I have heard this a lot after this update have you tried these sites for help

http://thedroidguy.com/2016/09/fix-samsung-galaxy-s7-edge-keeps-rebooting-power-related-issues-troub...

thedroidguy.com/samsung-galaxy-s7-edge-troubleshooting

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Re: Why does my phone keep rebooting?

Customer Support

Leslj15,

It is never good to hear your device is not functioning properly. Let's work together to resolve this rebooting issue. What were you doing on the phone when the rebooting started? Were you having any issue before this happened?

DerekR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Why does my phone keep rebooting?

Member

I was doing nothing. I have been having this issue intermittently since I received the phone last Saturday, but this morning it doesn't do anything else except to reboot.

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Re: Why does my phone keep rebooting?

Customer Support

rodkeen49,

We'll get this. Are you able to power the device off? Try getting the device into Safe Mode. What happens? Here are your steps: http://spr.ly/65858WiyW

KatiM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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