Why does Galaxy S7 not let me make calls or answer calls?
ldybg827
Newbie

I just purchased a Galaxy S7. I waited for it to be released. but it will not let me make calls or answer calls. When dialing out it just says dialing and then times out. When I go to answer - it cuts off. What gives?

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Re: Why does Galaxy S7 not let me make calls or answer calls?
Ann154
Community Leader
Community Leader

Did you port your number to Verizon Wireless as part of this purchase?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Why does Galaxy S7 not let me make calls or answer calls?
vzw_customer_support
Customer Service Rep

Idybg827,


Congratulations on your recent purchase.  New phones should be exciting times and not be cause for concern.  What is your zip code?  Were you able to make calls since you activated the phone?  Please share details so that we are able to assist further. 


EmmaM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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