Why do I have a Pink vertical line on my S7 Edge?

[cmsully7]

Recently a pink vertical line showed up on my Samsung Edge 7. I tried dead pixel programs but none worked. I went to my local Verizon store and it was like i was a criminal. Any way to fix this pink line problem.

[Ann154 · Accepted solution]

That is a hardware problem. You can either fix it or replace it. If the device is still under warranty, contact Samsung support directly to explore your warranty repair options including sending the phone to the manufacturer for repair.

[vzw_customer_support]

cmsully7, visiting a store should never leave you feeling like a criminal. We are sorry to hear that you are having issues with the phone screen. Let's take a closer look. Has the phone had any new apps games or software? Has it had a recent fall?

LorenB_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

[dexman]

LorenB_VZW, pink lines on the S7 Edge's screen is a hardware issue. The unit will either need to be repaired or replaced.