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Recently a pink vertical line showed up on my Samsung Edge 7. I tried dead pixel programs but none worked. I went to my local Verizon store and it was like i was a criminal. Any way to fix this pink line problem.
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That is a hardware problem. You can either fix it or replace it. If the device is still under warranty, contact Samsung support directly to explore your warranty repair options including sending the phone to the manufacturer for repair.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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That is a hardware problem. You can either fix it or replace it. If the device is still under warranty, contact Samsung support directly to explore your warranty repair options including sending the phone to the manufacturer for repair.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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cmsully7, visiting a store should never leave you feeling like a criminal. We are sorry to hear that you are having issues with the phone screen. Let's take a closer look. Has the phone had any new apps games or software? Has it had a recent fall?
LorenB_VZW
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LorenB_VZW, pink lines on the S7 Edge's screen is a hardware issue. The unit will either need to be repaired or replaced.