iPhone 15. Newphoria. Get it on us. Online Only. No trade-in req'd. Limited time offer.Buy | Details.
iPhone: iPhone: $829.99 (128 GB only) device payment or full retail purchase w/ new smartphone line on postpaid Unlimited Plus or Unlimited Ultimate plan req'd. Less $829.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
If you had your photos and videos stored in your phone's memory and had no backup, then unfortunately they are gone for good (unless you still have the old phone). If you backed them up with the Verizon Cloud or Backup Assistant, you should be able to restore them by signing in to that same app.
hi. thanks a lot for replying. for some reason all my phone has is the sim card. there is no sd card inside. but I don't understand why. I have another question maybe you can help me with. if you reset your phone in the factory settings can you get all your pictures back or is it gone forever.?
Hello toryrene, help is here front & center! Where are your original pictures and videos stored? Are they on an SD memory Card or are they stored via the Backup Assistant cloud? Keep us posted!
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport
If you had your photos and videos stored in your phone's memory and had no backup, then unfortunately they are gone for good (unless you still have the old phone). If you backed them up with the Verizon Cloud or Backup Assistant, you should be able to restore them by signing in to that same app.
