Why can't my Galaxy S5 receive texts from iPhones?
gloverbug
Newbie

ive had my phone for over two weeks and cant receive texts from people using iphone 5

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Correct answers
Re: got the galaxy s5 and cant receive texts from people using iphone 5
vzw_customer_support
Customer Service Rep

Gloverbug,

We can help you get messages from iPhone users again! Please follow these steps http://vz.to/JLI4pm to deactivate your Apple ID, wait ten minutes, and then test.

SarahO_VZW
Follow us on Twitter @VZWSupport

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Re: got the galaxy s5 and cant receive texts from people using iphone 5
Ann154
Community Leader
Community Leader

Did you have an iPhone or any other Apple device that used imessage prior to get the Galaxy S5?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: got the galaxy s5 and cant receive texts from people using iphone 5
gloverbug
Newbie

Yes I had the iPhone 4s

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Re: got the galaxy s5 and cant receive texts from people using iphone 5
vzw_customer_support
Customer Service Rep

Gloverbug,

We can help you get messages from iPhone users again! Please follow these steps http://vz.to/JLI4pm to deactivate your Apple ID, wait ten minutes, and then test.

SarahO_VZW
Follow us on Twitter @VZWSupport

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Re: got the galaxy s5 and cant receive texts from people using iphone 5
vzw_customer_support
Customer Service Rep

gloverbug, two weeks is  long time to lose contact with your iPhone 5 friends, via text message! Let's get you back reconnected. Did you previously have an iPhone device before activating this Samsung Galaxy S5 device?

LasinaH_VZW
Follow us on Twitter @VZWSupport

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