Re: Unable to send MMS when connected to Wifi
THEEPRINCESS777

It’s doing the same thing on my iPhone 11

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Re: Unable to send MMS when connected to Wifi
vzw_customer_support
Customer Service Rep

THEEPRINCESS777, we never want you to have trouble sending texts while connected to Wi-Fi. Allow us to help get this resolved. Do you have the most updated software on our iPhone 11? To check, please go to Settings >> General >> About >> Software Update. When this started t happen, did you by chance do any changes to your device around the same time? (new apps? new software?) Do you have this problem when connecting to any Wi-Fi network, or just one specific Wi-Fi network?  AliciaD_VZW

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Re: Unable to send MMS when connected to Wifi
riprecord
Enthusiast - Level 1

I have the same problem with my samsung phone.  Texts get thru about 20% of the time when I am on wifi.  Do you have a solution?

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Re: Unable to send MMS when connected to Wifi
LawrenceC
Moderator Emeritus

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: Unable to send MMS when connected to Wifi
vzw_customer_support
Customer Service Rep

LawrenceC, thanks for bringing this to our attention! Please send us a private message, so we can walk through this together in order to resolve it.

 

We'll send a private note in order to follow up this.

 

>Edgar

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