Why can't I connect my s5 to my PC via USB?
WARCAL34
Newbie

Recently updated my S% to marshmallow.  Now it won't connect to my win7 pc

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Correct answers
Re: why can't i connect my s5 to my pc on USB?
tikibar1
Community Leader
Community Leader

With the Marshmallow update, the default USB mode is charge only.  Once you plug in the USB cable between the phone and computer, pull down the notification shade, tap where it says USB Charging, and change it to File Transfer.

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Re: why can't i connect my s5 to my pc on USB?
tikibar1
Community Leader
Community Leader

With the Marshmallow update, the default USB mode is charge only.  Once you plug in the USB cable between the phone and computer, pull down the notification shade, tap where it says USB Charging, and change it to File Transfer.

Re: why can't i connect my s5 to my pc on USB?
vzw_customer_support
Customer Service Rep

Updating your phone shouldn't restrict your phone from accessing your computer. What happens when you connect it? Does anything show up on the computer?

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