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Why can't I connect my s5 to my PC via USB?

Member

Recently updated my S% to marshmallow.  Now it won't connect to my win7 pc

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Re: why can't i connect my s5 to my pc on USB?

Sr. Leader

With the Marshmallow update, the default USB mode is charge only.  Once you plug in the USB cable between the phone and computer, pull down the notification shade, tap where it says USB Charging, and change it to File Transfer.

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Re: why can't i connect my s5 to my pc on USB?

Sr. Leader

With the Marshmallow update, the default USB mode is charge only.  Once you plug in the USB cable between the phone and computer, pull down the notification shade, tap where it says USB Charging, and change it to File Transfer.

View solution in original post

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Re: why can't i connect my s5 to my pc on USB?

Customer Support

Updating your phone shouldn't restrict your phone from accessing your computer. What happens when you connect it? Does anything show up on the computer?

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