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Why can't I Access the Settings Menu?

BRIPOU32
Member

When I press the gear icon, the menu jumps all the way to the bottom, and will not let me access anything about date and time. The latest system update was applied about 60 hours ago, but the problem just appeared this afternoon.

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Re: Access Settings Menu

BRIPOU32
Member

The problem is resolved. An app named App Cache Cleaner was causing every

list to display the last entries in the list and freeze the list at that

point. After I disabled the access that App Cache Cleaner had, the problem

was immediately solved.

On Sat, Mar 4, 2017 at 6:18 PM vzw_customer_support <

View solution in original post

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Re: Access Settings Menu

Community Manager
Community Manager

BRIPOU32,

We certainly want you having access to your menu settings for sure. Can you send us a screenshot of what is happening. Have you also restarted the phone since?

ShirazP_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Access Settings Menu

BRIPOU32
Member

The problem is resolved. An app named App Cache Cleaner was causing every

list to display the last entries in the list and freeze the list at that

point. After I disabled the access that App Cache Cleaner had, the problem

was immediately solved.

On Sat, Mar 4, 2017 at 6:18 PM vzw_customer_support <

View solution in original post

0 Likes