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Why are notifications disappearing

Member

 

I have a Galaxy S8 plus, running the latest os update.

This happens with the Verizon messages app. I have a Samsung gear 3 frontier watch as well. Not sure if that affects it.

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Re: Why are notifications disappearing

Customer Support

Hello, Eddy5. We know how important it is to receive notifications on your device, and we are here to help. Have you checked your Settings since completing the update? CourtneyM_VZW

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Re: Why are notifications disappearing

Member

What settings? I don't have pop up messages so it's not set to mark as read

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Re: Why are notifications disappearing

Customer Support

Thank you, Eddy5. Are notifications only disappearing for a certain app, or for all apps?

 

PeterP_VZW

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Re: Why are notifications disappearing

Member

This was all explained in the previous thread. Idk why it was closed.

This only happens with Verizon messages +. Messages / notifications vanish from the pull down and the messages plus app shows 1 (or however many new texts I have) then disappears and doesn't show anything on home screen or pull down notifications. Only way I realize I got new texts is by going into the app or if I heard the text come in.

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Re: Why are notifications disappearing

Member

I have exactly the same issue for over a year ever since Andriod Oreo. This is a rather serious issue. Can a VZW tech please provide a solution.

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