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Why am I unable to save apps to my SD that I used to be able to save on there?

Member

It feels like I'm being forced to purchase a newer model phone by clogging all my memory in my S4 with app data that I use to have saved on my SD card.  I no longer have the option of saving the apps on my 16 or 32 GB SD card. I don't see the need for having the apps locked into my phone memory, especially simple apps, like games.

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Re: Why am I unable to save apps to my SD that I used to be able to save on there?

Customer Support

Thank you for bringing this to our attention, fellabud. It is important to us that we make sure you are able to use the device exactly as you need and I am happy to help. Memory storage is essential to all devices and we can certainly take a closer look at this for you.

Are you receiving any error messages from the phone itself? Just for clarification, are you sill attempting to save this data on the S4? Please provide a few additional details and we will be ready to continue helping.

SteveR_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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