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Why am I no longer able to get service in my house? Calls are constantly dropped and texts frequently fail to send.
Lindz253
Newbie
‎06-19-2015 06:55 PM

For the past 2 weeks I have been having this issue. I have to go outside to make a phone call. Text messages do not go through and incoming ones are not always received. 

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Re: Why am I no longer able to get service in my house? Calls are constantly dropped and texts frequently fail to send.
MiiHere
Champion - Level 3
‎06-19-2015 07:23 PM

Is anyone else on Verizon having issues inside your house?

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Re: Why am I no longer able to get service in my house? Calls are constantly dropped and texts frequently fail to send.
Lindz253
Newbie
‎06-19-2015 07:28 PM

I'm the only one residing here. However, my brother is also on the Verizon account. His iPhone seems to do just fine when he is at the house.

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Re: Why am I no longer able to get service in my house? Calls are constantly dropped and texts frequently fail to send.
MiiHere
Champion - Level 3
‎06-19-2015 07:30 PM

How long has the S5 been in service?

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Re: Why am I no longer able to get service in my house? Calls are constantly dropped and texts frequently fail to send.
Lindz253
Newbie
‎06-19-2015 07:33 PM

I think it's been a year or so

On Fri, Jun 19, 2015 at 10:31 PM, MiiHere <forums@verizonwireless.com>

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Re: Why am I no longer able to get service in my house? Calls are constantly dropped and texts frequently fail to send.
MiiHere
Champion - Level 3
‎06-19-2015 07:36 PM

My suggestion is to take the phone to a Verizon Corporate store and get a free SIM card replacement. If it's ONLY the one phone then it doesn't seem like a coverage issue. You could cycle airplane mode on for a minute and then off to reacquire the towers and see if that helps.

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