Why Won't My S7 Stay Connected To Wifi After Update?

Tinamanni
Member

S7 updated yesterday to  NRD90M.G930VVRU4BQA4 and won't stay connected to wifi. It is disconnecting and reconnecting every 30 seconds. It has been multiple wifi connections, what is the issue?

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Re: Why Won't My S7 Stay Connected To Wifi After Update?

dexman
Sr. Member

Try factory defaulting the phone and see if that resolves the problem.

View solution in original post

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Re: S7 updated yesterday to NRD90M.G930VVRU4BQA4 and won't stay connected to wifi. It is disconnecting and reconnecting every 30 seconds. It has been multiple wifi connections, S7 update and won't stay connected to wifi

dexman
Sr. Member

I haven't run into this problem with my S7 Edge. Try a factory default and see if that makes any difference.

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Re: Why Won't My S7 Stay Connected To Wifi After Update?

Verizon Employee

I love staying connected to Wifi, even on my Unlimited Plan and understand the urgency of getting this fixed  Tinamanni .

Our team has reported that the issue has been addressed by SU2 Software Up Version: G935VVRU2APB5.

Please make sure to update your phone and keep us posted on your progress.

yarelim_vzw

Re: Why Won't My S7 Stay Connected To Wifi After Update?

kathy65793
Sr. Member

Wow that was quick hope it works I thought the last update was suppose to resolve this

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Re: Why Won't My S7 Stay Connected To Wifi After Update?

Tinamanni
Member

My S7 says there are no further updates and it is up to date. This is not the version it says.

Re: Why Won't My S7 Stay Connected To Wifi After Update?

kathy65793
Sr. Member

I went to Verizon's web site and didn't see it there either.

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Re: Why Won't My S7 Stay Connected To Wifi After Update?

Tinamanni
Member

This is killing my battery so I have to use straight data instead if wifi. I am gojming to be irate if I go over my data this month because of a verizon/galaxy issue. What are my options?

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Re: Why Won't My S7 Stay Connected To Wifi After Update?

Ann154
Expert

Activate Safety Mode if you have the new Verizon Plan?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Why Won't My S7 Stay Connected To Wifi After Update?

techvet1
Member

Which version of Android are you running?  Are you on 7.0?

Is the disconnecting issue only happening at home or does it happen when out at Starbucks and the like?  If only at home, have you tried power-cycling any and all routers in your residence?

-TK

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Re: Why Won't My S7 Stay Connected To Wifi After Update?

Tinamanni
Member

Android 7.0 and it is happening in every location I connect to wifi

including work and Target this evening

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