Why Is My Galaxy S7 Going Directly To Voice Mail?

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With any incoming or outgoing call,  phone automatically hangs up and goes to voicemail.  Any suggestions?

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Re: Galaxy 7 Call Issue

Sr. Leader

Dial *73, wait for tones, and then hang up.  This will turn off any call forwarding that inadvertently got turned on (or it may have been purposely turned on at Verizon if you recently changed devices - - to allow time to switch devices and not miss any calls).

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Re: Galaxy 7 Call Issue

Sr. Leader

Dial *73, wait for tones, and then hang up.  This will turn off any call forwarding that inadvertently got turned on (or it may have been purposely turned on at Verizon if you recently changed devices - - to allow time to switch devices and not miss any calls).

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Re: Galaxy 7 Call Issue

Community Manager
Community Manager

@Jclark16832 we want your phone to work perfectly. I'm here to help. SuzyQ has some great suggestions. Since this is happening on all calls I do want to investigate this more. When did this start? Any recent changes to your device/account?


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