Why Do I Have Such A High GB Usage?
OBXNOMADS
Newbie

Our new phone is eating up GB almost 3 times as many as our Iphone and the way we use our phone has not changed.  How can we get it to stop?

How can we find out and shut down what is running?  We have talked to Verizon 2 times and had it into the Verizon store.  They can't seem to reslve the problem.

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Re: Why Do I Have Such A High GB Usage?
vzw_customer_support
Customer Service Rep

OBXNOMADS-

Having ample amounts of data is key. I certainly want to get to the bottom of your data usage as getting a new phone should be nothing but exciting! We have some awesome tools that help you manage and monitor your data usage, you can view them here: http://vz.to/26brIep. Do you mind going to your apps-->settings-->data usage. What are the top 3 applications/functions that are using the most data?

AmberK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Why Do I Have Such A High GB Usage?
vzw_customer_support
Customer Service Rep

OBXNOMADS-

Having ample amounts of data is key. I certainly want to get to the bottom of your data usage as getting a new phone should be nothing but exciting! We have some awesome tools that help you manage and monitor your data usage, you can view them here: http://vz.to/26brIep. Do you mind going to your apps-->settings-->data usage. What are the top 3 applications/functions that are using the most data?

AmberK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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