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Where did my contacts go?

Winifred6
Member

All my contacts have disappeared.  I don't know what happened. Can anyone help me?

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Re: Where did my contacts go?

Snn5
Sr. Leader

Were your contacts backed up to your phone or a cloud service like Verizon Backup or Gmail?

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Re: Where did my contacts go?

bearone21
Leader

if your contacts are in gmail, make sure that "sync contacts" is checked in accounts.

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Re: Where did my contacts go?

Snn5
Sr. Leader

You'll get asked this so, did you take the OTA upgrade since yesterday to update the phone's operating system?

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Re: Where did my contacts go?

Winifred6
Member

It didn't  ask me about an upgrade yesterday but my contacts were gone this morning.  Does anyone know where the Samsung site on the computer is.  My contacts might be there.

Re: Where did my contacts go?

Snn5
Sr. Leader

http://www.samsung.com/us/ 

I'm not sure you will find any of your contacts there though.  But there is a Samsung support link at the top of that page.

Re: Where did my contacts go?

That just happened to me too.

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