Can we please get an answer on this Verizon Customer Service Kathleen. As mentioned by many users, we pay the most for our service yet with regards to updates, we are always dead last. What happens if our bill is late after 2 months? Terminate service right? Well I, like many others, am getting sick of always being the last to the party. There is no communication with your end users. The 4.3 update was delayed because of "verizon's commitment to push out a great update that's bug free." Well heres the funny thing, we wait what 3 months from when the international version updated and we still had the same bugs they did. So what exactly did verizon do??? Its really frustrating, no one cares about the customers there. I've been a loyal customer for 17 years, but enough is enough. Sprint issued the update weeks ago, yet no movement from verizon. I find it very hard to believe that a company like verizon cant get the resources to push timely updates. Absolute garbage.
