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What is going on with the data usage on the S5??
E5Destroyer
Contributor - Level 1
‎05-17-2014 06:17 PM

Ok so I had the S4 and I used maybe .32 (yes .32) data a month. Now that I switched last week to the S5 I am already at .50. Why is there such a data increase?

The only things I got listed on are:

wifi- my house has wifi

sound- got to hear

screen rotation- set default

mobile data- set default

sync- set default

I admit I might be missing something. But I have not used the S5 any more then I did the s4.

Ideas??

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Re: What is going on with the data usage on the S5??
E5Destroyer
Contributor - Level 1
‎05-17-2014 06:19 PM

I also got messages set to remind me every 2 minutes if that makes a differance.

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Re: What is going on with the data usage on the S5??
bearone21
Legend
‎05-18-2014 10:27 AM

.32   .50 what?

sync, "set default"???

i select sync on yahoo, gmail & 2 pop3 accounts.

wi-fi going to sleep when screen off will use data. are you using s health?

using the s5 the same as the s3 it replaced, my batt life has doubled.

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Re: What is going on with the data usage on the S5??
vzw_customer_support
Customer Service Rep
‎05-18-2014 11:15 AM

Great question, E5Destroyer! Congratulations on your new phone. When you got it and set it all up were you using the data network?

TamaraH_VZW
Follow us on Twitter @VZWSupport

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Re: What is going on with the data usage on the S5??
E5Destroyer
Contributor - Level 1
‎05-18-2014 02:16 PM

yeah .50 gb of data.

I have went looking for the way on the G5 to make it only sync certain apps but can not find so...

S Health - I have only used it like 5 times to check heartbeat.lol

I do use the Drive mode.

my battery life is better it is my data is going faster.

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Re: What is going on with the data usage on the S5??
E5Destroyer
Contributor - Level 1
‎05-18-2014 02:16 PM

when I set it up I was using my wifi in my house.

.534 of 3 GB as of 5:17 today

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Re: What is going on with the data usage on the S5??
Ann154
Community Leader
Community Leader
‎05-18-2014 03:34 PM

Could it be possible the sleep policy of the wifi radio kicked in?  While the screen is off, the wifi will shut down allwing the cellular data to become active for any background syncing and application updates.  You can also change the settings in the Play Store to only update over wifi.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: What is going on with the data usage on the S5??
vzw_customer_support
Customer Service Rep
‎05-19-2014 07:00 AM

E5Destroyer,

We'll get to the bottom of this together. I absolutely recommend trying what Ann154 and Bearone21 touched upon. You can use this webpage to manage a good majority of your data: http://vz.to/1khMmTJ and keep it where you want it to be. The "Restrict Data Usage by App" section is especially helpful.

SarahO_VZWotto
Follow us on Twitter @VZWSupport

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Re: What is going on with the data usage on the S5??
E5Destroyer
Contributor - Level 1
‎05-19-2014 07:44 AM

just checked play store only set to update via wifi so not that.

As far as the wifi radio? I dont use it let alone know where it is.lol So doubt that.

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Re: What is going on with the data usage on the S5??
E5Destroyer
Contributor - Level 1
‎05-19-2014 07:50 AM

.547 as of 10:50 am.. I have not used anything on the phone.

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