Volume during call HORRIBLY loud on S5
jah0rn
Newbie

The volume during a call (what I hear) is SO horribly loud and I have adjusted all of the volumes down. Has anyone else had this problem and if so, how did you fix it? Anyone that is near me can easily the entire conversation...and so can people not so near to me can hear everything as well. It's literally as loud as if it were on speaker - which it is not. I have searched for answers, but I am not finding any. Help!!

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Re: Volume during call HORRIBLY loud on S5
ChristinaB_VZW
Verizon Employee

I'm very sorry for the trouble you're having with your S5, jah0rn. Sounds like you've been working hard to adjust that volume to a comfortable level. Let me help! I see that you've confirmed that the device isn't in speakerphone mode. Do you ever use a headset with your device? If you do, is it loud there too? Has it always been this way or did the device more recently grow loud?

DionM_VZW

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