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Voicemail Says It's Full.. but it Isn't

GLITCHE
Member

I only have 3 messages in my voicemail and it says it's full. I have checked for a "delete" folder but there isn't one. I also checked the old way by holding 1 and still it says there are only 3 short messages, all less than 6 seconds long.

It has been saying my Voicemail has been full for a few years now but I actually need it now.

Can someone help me out?

Thanks

-Travis

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Re: Voicemail Says It's Full.. but it Isn't

Community Manager
Community Manager

GLITCHE, ensuring that your phone's voicemail service works at its best is important. We are here to help out. We may need to look further into your voicemail feature directly through the account. Please respond to the DM I have sent to your inbox, and we can assist further. Thank you!  

 

Nicandro_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Voicemail Says It's Full.. but it Isn't

CYNNOL81
Member

im having the same issue....it says my voicemail is full but it's not.  i've cleared the deleted messages file also.  thank you for your help

Re: Voicemail Says It's Full.. but it Isn't

josepht_vzw
VZ Employee Emeritus

CYNNOL81,

I rely on my voicemail to keep me in touch with people when I miss their calls so I know how important it is we get this fixed. Don't worry, together we will have your messages flowing in no time. I've sent you a message to your inbox. Please respond at your earliest convenience.

JosephT_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Voicemail Says It's Full.. but it Isn't

CHRSTR55
Member

Help! I have same issue. Went to a doctor apt today only to be told they tried to leave voicemail to cancel it

Re: Voicemail Says It's Full.. but it Isn't

katieeecat05
Member

Help! Also having the same issue-- thank you!

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Re: Voicemail Says It's Full.. but it Isn't

jrh4054
Sr. Member

DM's don't help the rest of us who may be having the same problem.

Re: Voicemail Says It's Full.. but it Isn't

Community Manager
Community Manager

We're very sorry to hear that you're also having this difficulty, Katieeecat05. We know voicemail is an important tool, and we want to help. Do you also have a Galaxy S8 device? If not, please advise of your make & model. Also, are you using visual voicemail service, as well? Have you tried dialing into your mailbox at *86? If so, are you showing the same count there?

 

EricW_VZW

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Re: Voicemail Says It's Full.. but it Isn't

afrostyday
Member

I had that issue. I had been checking my voicemail by pushing the voicemail button on the bottom right of my keypad. I corrected the problem by using *86 to check my voicemail. There were at least 10 new voicemails that were not visible until I checked it using *86. My voicemail was always full until I figured this out. Problem solved for me. 

Re: Voicemail Says It's Full.. but it Isn't

Schuhleah
Member

I’m also having an issue with this. 

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