Voicemail Issues
grady63
Newbie

I have been a Verizon customer for 2 years.  Recently, when someone dials my phone, they hear an automated message saying that voicemail has not been set up on my account.  Callers are unable to leave voicemails.  I don't have any trouble logging into my voicemail using my pin number.  Any ideas on how to fix this?

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Re: Voicemail Issues
vzw_customer_support
Customer Service Rep

grady63,


We definitely want to ensure that your voicemail is working as it should and here to help. To be sure, when you dial *86 you are able to access your inbox with no trouble? Are you receiving calls without any trouble? Just to be sure, try dialing *73 to ensure call forwarding is not enabled.


AdamG_VZW
Follow us on Twitter @VZWSupport
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