Visual Voice Mail
BethfromNJ
Enthusiast - Level 2

I do not with to sign up for visual voice mail, but I haven't been able to remove it from my phone.  It is annoying because everytime I get a voicemail it tries to get me to sign up for the visual voice mail service. I saw some previous posts that said to go to MyVerzon, manage content and apps and remove it from there.  Well it's NOT THERE to remove.  I called Tech Support last week and asked for this to be removed and to stop sending me messages.  Please help!

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Re: Visual Voice Mail
vzw_customer_support
Customer Service Rep

BethfromNJ I know I would not want a feature that I did not opt into on my device. Let's make sure we get this taken care of for you. When did you first notice this happening? What is the make and model of your device?

RosanneM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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