Videos recorded on Galaxy S5 before or after Marshmallow / Android 6.0 update freeze

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Updated to 6.0 yesterday, June 29, 2016 and all videos recorded prior to or since the update freeze. Sometimes the audio continues and sometimes not.  Once or twice the videos played fine.  I have removed the battery and micro-SD and nothing helps.  I was able to text one of the videos to someone and they were able to see and hear it fine.  Leads me to believe this is a playback issue with 6.0.  Has anyone else experienced this and if so, any fixes?

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Re: Videos recorded on Galaxy S5 before or after Marshmallow / Android 6.0 update freeze

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Not sure what the platform is - using the video icon.  I did determine that the card was corrupted.  Once replaced I am able to view videos now.  I did lose some pictures and videos due to the corruption but was able to recover most. This is not the first time an upgrade corrupted a card.  Thank you for your reply.

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Re: Videos recorded on Galaxy S5 before or after Marshmallow / Android 6.0 update freeze

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We're here to help. May we ask what platform you are playing the videos?  KleoL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Videos recorded on Galaxy S5 before or after Marshmallow / Android 6.0 update freeze

Member

Not sure what the platform is - using the video icon.  I did determine that the card was corrupted.  Once replaced I am able to view videos now.  I did lose some pictures and videos due to the corruption but was able to recover most. This is not the first time an upgrade corrupted a card.  Thank you for your reply.

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