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Vibration doesn't work anymore SIII

Member

So out of the blue, the vibration on my SIII stopped working.

When I say it stopped working I mean I think the motor is broken. I tried turning off all vibrations/vibration intensity and back on, restarted phone, powered down phone then back on, tried dialing that *#0872# thing, I even did a factory reset of my phone, and still nothing.

All the vibration, whether it's for notifications, calls, games, apps, or haptic, is not working.

I'm thinking I have to send it back to Verizon, as I only got it in August of last year..

I can't think of anything else other than the motor wore out..

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Re: Vibration doesn't work anymore SIII

Customer Support

Hi carousser - Let's get your phone shaking again! I appreciate you taking the steps to troubleshoot. Please follow me back and send a Direct Message so we can review warranty in detail.

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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Re: Vibration doesn't work anymore SIII

Sr. Leader

  and 

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Vibration doesn't work anymore SIII

Member

I had followed you, but you have not followed me back... I'm pretty sure my warranty will cover it as I got the phone less than a year ago, time to send it back

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