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Verizon update
rannfam
Newbie
‎01-22-2014 04:14 PM

I receive nan update push 1/9/14. I updated and now my camera flash goes off every time my phone rings, gets a text, or email. What's the deal?

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Re: Verizon update
vzw_customer_support
Customer Service Rep
‎01-24-2014 04:27 PM

rannfam,

We're here for you! Please go to Menu > Settings > Accessibility > scroll down to "Flash Notification." If checked, please uncheck. If it's not checked but your phone is flashing, please try turning it on and then back off. Hope that helps!

ElizabethE_VZW
Follow us on Twitter @VZWSupport

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Re: Verizon update
Ann154
Community Leader
Community Leader
‎01-22-2014 04:28 PM

Search is your friend on this community. There are several other threads on this topic.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Verizon update
vzw_customer_support
Customer Service Rep
‎01-24-2014 04:27 PM

rannfam,

We're here for you! Please go to Menu > Settings > Accessibility > scroll down to "Flash Notification." If checked, please uncheck. If it's not checked but your phone is flashing, please try turning it on and then back off. Hope that helps!

ElizabethE_VZW
Follow us on Twitter @VZWSupport

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