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Verizon Cancelled my Order

Member

I added a new line and pre-ordered the S10 5g and used the BOGO promotion to get a free s10 e. The s10 e was shipped out and is arriving tommorow but I just got an email that my order was cancelled. Why, how is my order cancelled yet one of the phones is on its way. Also, if I order the s10 5g again is this going to mess up the BOGO promotion?  Please help as this is completely verizons fault 100 percent. 

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Re: Verizon Cancelled my Order

Leader

did you pay full amount or setup the 24 payment plan?

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