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Using Google assistant to find my phone but there's no tone in my S20 5G UW to get my attention

Member

I have had a Galaxy S8 for a number of years. One very helpful thing that I used Google Assistant for was finding my phone. When I said "Hey Google", the phone would emit a tone, and that would let me know where the phone is. It's probably not what the tone is for, but it was a big help.

I just replaced the S8 with a S20 5G UW. I have turned up all my notification sound volumes to high, but the new phone doesn't put out a sound when I say "Hey Google", it just lights up, which is not what I need. Is there a setting somewhere where I can get it to make a sound that would clue me in on where it is? Or is there perhaps a magic word I could say to get it to respond verbally to me?

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Re: Using Google assistant to find my phone but there's no tone in my S20 5G UW to get my attention

Member

In order to do that, I'd have to go to my computer and pull up Find My Phone every time I lay down my phone somewhere in my house, which is a lot of times 😀.

A Verizon customer service rep actually found a workaround for me in some forum - which is, say "Hey Google...set the timer for one second", which works even better than the original tone because the sound continues longer.

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Re: Using Google assistant to find my phone but there's no tone in my S20 5G UW to get my attention

Member

By the way, I'm talking about finding my phone in my house, so using the "Find my phone" option is not what I need.

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Re: Using Google assistant to find my phone but there's no tone in my S20 5G UW to get my attention

Expert

Perhaps you should use the Find My Phone option to make it blast out a tone for you to find it. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Using Google assistant to find my phone but there's no tone in my S20 5G UW to get my attention

Novice

I have a samsung note 10 plus only a few months old and it seems to me it used to go bleep or some such when I said hey google and now it doesn't.  Can't recall when that stopped but didn't realize it until you brought it up.  I had a phone update in August.   Why not just say hey google sing twinkle twinkle little star or some such?

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Re: Using Google assistant to find my phone but there's no tone in my S20 5G UW to get my attention

Member

In order to do that, I'd have to go to my computer and pull up Find My Phone every time I lay down my phone somewhere in my house, which is a lot of times 😀.

A Verizon customer service rep actually found a workaround for me in some forum - which is, say "Hey Google...set the timer for one second", which works even better than the original tone because the sound continues longer.

View solution in original post

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Re: Using Google assistant to find my phone but there's no tone in my S20 5G UW to get my attention

Customer Support

@acraftylady2, I often lose my phone too, so I get where your need is coming from. I found something interesting in Google's community forums, if you can test it out and let me know it helped with the beep. 

 

To turn Beep ON: 
Open Android Settings > Accessibility > slide ON Switch Access > tap on Allow > tap on Exit
 
Once that is completed, please say hey Google, and see if the beep also turns on. 
 
AkaneM_VZW
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Re: Using Google assistant to find my phone but there's no tone in my S20 5G UW to get my attention

Novice

I don't need this myself but in accessibility I don't see anything called Switch Access to slide on.  Not even under advance settings there.  Using a samsung note 10 plus.

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Re: Using Google assistant to find my phone but there's no tone in my S20 5G UW to get my attention

Novice

Ok I found it.  In accessibility, installed services, switch access.  When you turn it ion you have to give it full permission.  Then says it's for apps that help with accessibility needs then asks if you want to use a USB switch or Bluetooth switch so don't think that's it. 

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Re: Using Google assistant to find my phone but there's no tone in my S20 5G UW to get my attention

Novice

Well it seems that does work.  Accessibility, installed services.  Turn switch access on and allow access.  Then on the next screen where it asks USB or Bluetooth leave it on USB and hit exit.  Leave the switch access to on and now the beep is back.  Probably some update changed things.

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Re: Using Google assistant to find my phone but there's no tone in my S20 5G UW to get my attention

Customer Support

Thank you for the additional details! You can find the specific steps on how to turn on this option here: https://support.google.com/googlenest/answer/7535860?co=GENIE.Platform%3DAndroid&hl=en

 

AlfredoL_VZW

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