Update G930VVRS4BQC9
scottk1701
Newbie

It seems like since update G930VVRS4BQC9, my Facebook count notification is off and my Text messaging unread count is off.  I use Textra for SMS/MMS messaging.  Has anyone seen this before?

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Re: Update G930VVRS4BQC9
vzw_customer_support
Customer Service Rep

@scottk1701 Keeping our devices up to date is important. Our devices are always up to date to provide you with the best technology. Some applications are restored to default settings; have you tried to set up Textra configurations again? Textra is a third party application; I would also recommend uninstall/reinstall application.  Please let me know if this helps.

EvelynR_VZW

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Re: Update G930VVRS4BQC9
jrh4054
Specialist - Level 3

QC9 probably didn't cause this problem.   It contained only security patches.

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Re: Update G930VVRS4BQC9
scottk1701
Newbie

Well its just not Textra. Its Facebook, Pinterest, Twitter and LinkedIn so far.  I can go in and see the notifications and normally they clear, but ever since the update is flaky.  Sometimes they clear and other times they don't.

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