Unable to make or receive calls. Can send and receive text messages

[kevperz]

A couple days ago my Galaxy S III was making calls and receiving calls.  Now, I am unable to make or receive any phone calls.  Outbound calls just sit on "dialing" and eventually fail.  Inbound calls do not ring and are sent straight to voicemail.  I am able to send and receive text messages just fine.

Steps already taken:

Reboot

Toggle Airplane mode

Remove and re-insert SIM card

remove battery

start up in safe mode

Please help me find a solution.

thank you

[Ann154]

What is your signal level in dBm and signal type? Settings > About Phone > Signal

[kevperz]

-89 dBm 51 asu

LTE:14

[Ann154]

That's a decent LTE signal. Do you have call forwarding turned on?

[kevperz]

Ann154,

Call forwarding is not active.