Hi Experts,
I'm unable to get the 4G LTE on my Phone. I used to get 4G LTE on my Phone earlier. But for the past 12 days, I'm not getting 4G LTE on my Phone.
I opened a ticket and the Verizon Ultimate Customer Support Service says they are still working on the case.
Is there any way that, I can contact the Verizon Customer Service which works??????
Wondering if anyone works at Verizon???
Ticket Number : << Removed per >>
Ticket opened on : August 05, 2013
Contacted 3 Verizon Customer Service Representatives through Email as well
<< Email addresses removed to comply with >>
Verizon needs profits and the Top Management needs the work to be done.
That's why they moved 10,000 jobs to India. This actually gives me hope that, we have a very bright future ahead.
Slowly all the jobs will be moved and even the Customer Service Representative jobs will also be moved to Philippines.
Its just a matter of time.
Still we cry about jobs. HIGHLY EFFECTIVE AMERICANS.
Message was edited by: Verizon Moderator
It seems like you've done everything correctly. You contacted Customer Service and talked to Tech Support. You even got a trouble ticket opened! Now comes the hard part, waiting.
Depending on the issue you're having it could take a while for the ticket to be resolved.
Have you followed up with Tech Support about your ticket?
If you're still looking for a number to reach Customer Service it is 1–800–922–0204 or 611 from your cellphone.
You went off on a tangent there at the end so we'll just let that last part be.
go to a verizon corporate store (not a retailer) and ask to try a new SIM card. they will replace yours for free. you could just have a shotty SIM card.
Are you sure you have full time LTE in your area? When they are testing a new area, you will see LTE for stretches of time, then it will go away for a while.
Also, make sure you have LTE turned on on your phone.
Start a new topic or ask questions in the open forum.
